4 Factors to Consider when Looking for a Commercial Janitorial Cleaning Company

Your commercial enterprise is too important to put in the hands of a sub-par janitorial service. Proper cleaning and sanitation helps keep your business safe for customers and staff. The cleanliness of your commercial property, from its bathroom sinks to the lobby floor, also affects your reputation in your community.

It’s vitally important to work with a commercial janitorial cleaning company that will take care of your business consistently and reliably. As you’re choosing the commercial cleaning company for your business, here are four important factors to take into consideration.

Reputation and References

The reputation of your commercial cleaning company means a lot! If other businesses have had a good experience with that cleaning company, there’s a good chance your business will too. There are a few ways to gauge a business’s reputation.

Online reviews, if they are available, can give you a sense of a business’s overall customer satisfaction. Look for patterns. When different customers complain about the same problems or describe the same good experiences over and over again, this is an indication of the company’s typical performance.

Contact references. A reputable company should have references that will vouch for the company’s overall performance. Ask questions such as:

  • How long have you been working with this company?
  • Would you refer this company to others?
  • Are the workers timely?
  • Do you ever feel that they cut corners?
  • How well does the staff follow instructions?


When you call the company for the first time, evaluate their communication skills. Are they listening to you? Are they asking relevant questions? Do they seem engaged in the conversation? Are you able to communicate your needs with them? Do they answer your questions to your satisfaction?

Although communication isn’t everything for a commercial janitorial company, it’s still very important to hire a company that communicates properly, listens well, and is attentive to the needs of its customers. Communication skills and customer service are heavily tied. A company that does not prioritize good communication likely does not prioritize good customer service overall.

Skills and Expertise

Before hiring the company of your choice, evaluate their skills and expertise. How much experience does the company have with businesses like yours? Does your business have specific needs – and if so, can the company you’re considering fill those needs? To evaluate a company’s skills and expertise:

  • Review their website to look for years in business, special certifications, services and specialties
  • Decide whether your company needs any special cleaning services, such as event cleaning, green cleaning or medical facility cleaning – then look for a company that offers those services
  • Ask other businesses in your industry for a referral to find a company that services businesses of your type

Costs and Quality

Know your monthly budget, but remember that the lowest cost company may not be the best company for your needs. Your company’s reputation, sanitation and the appearance of your commercial building is at stake. It’s worth it to pay for a quality service, rather than save money on a company that cannot perform the job.

Get a quote in writing from every company you’re considering. Remember to compare services as well as prices to ensure that it’s an apples-to-apples comparison. Find out how often the company raises their prices and by how much.

Are You In Need of Commercial Janitorial Services?

At Blue Chip Cleaning, we offer quality commercial janitorial services for businesses in a variety of industries. To learn more about our commercial janitorial services and what our cleaning professionals can do for your business, call today for a consultation.

Let’s talk about cleaning your space

Call (212) 564-0100 or send us a message
Customer Retention Rate

Blue Chip is reliable, reasonably priced, and responsive.

Joshua A.

They are amazing! Great cleaning company. Great staff and very honest! A word is a word!

Steven R.

Professional and pleasant to work with. Additionally, they were able to accommodate our schedule changes, even with late notice.

Dana H.

Great people, great service, and an overall great management team.

Albert S.

We have used Blue Chip services for our events for several years. The crew is ALWAYS on time, prepared and thorough. I would highly recommend them for any outdoor, festival or event work.

Kristine O.

Our cleaners get the job done thoroughly, are on time, are communicative, take initiative and are a pleasure to work with. The management communicates with us quickly and efficiently.

Jessica B.

Used Blue Chip for a 25k person event and they were spectacular. The team was completely receptive to our needs and exceeded our performance expectations. I would definitely hire them again for any large scale event.

William M.

The team at Blue Chip did an excellent job buffing and waxing the hallways and common areas of our 12 floor dormitory building. Their staff was punctual, professional, and they worked around our scheduling needs. Would highly recommend to other property managers and owners.

Fernando B.

© 2024 Blue Chip Building Maintenance   |   Privacy

Get a Free Deep Cleaning

Choose Blue Chip maintenance and get a free deep cleaning when you sign a 12-month agreement.

Let’s talk about cleaning your space

Call (212) 564-0100 or send us a message